Lastly Updated: September 4,2026
Privacy Policy
Information We Collect
We may collect information that you provide directly to us when you use our website, contact us, or place an order, including:
- Name
- Email address
- Phone number
- Shipping address
- Information submitted through our Contact Us form
- Order and purchase information
- Information about the payment method selected for an order
- Information necessary to confirm, process, and fulfill your order
- Any other information you voluntarily provide to us
Our Contact Us form may collect your name, email address, phone number, and the contents of your message.
We do not require customers to create an account to place an order.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics tools, and similar technologies. Depending on how these tools are configured, this may include:
- IP address
- Browser type
- Device and browser information
- Pages visited
- Website interactions and browsing activity
- General website usage information
- Information collected through cookies and similar technologies
We use this information to understand how visitors use our website, improve website performance, and improve the overall customer experience.
How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Confirm orders and payments
- Send order and shipping updates
- Respond to customer service inquiries
- Communicate with you regarding your order or request
- Provide customer support
- Improve our website and product offerings
- Analyze website traffic and usage
- Maintain website security and functionality
- Comply with applicable legal, accounting, and regulatory requirements
- Protect our business, customers, and website from fraud, misuse, or unauthorized activity
We do not use your personal information for personalized or targeted advertising as described in this Privacy Policy.
If we send promotional or marketing communications in the future, we will provide an appropriate way to consent where required and an option to stop receiving those communications.
Payment Information
Urban Wholesale Liquidation offers several payment methods, which may include:
- Zelle
- Apple Pay
- Bank transfer
- Chime
- Cash App
- E-Transfer
- Google Pay
The payment method available to you may depend on the order and checkout process.
Urban Wholesale Liquidation does not use one single payment processor for every payment method. Depending on the payment method selected, your payment may be processed securely by the applicable third-party payment provider or financial institution.
When a third-party payment provider processes your payment, that provider may handle payment information according to its own privacy policy and terms.
Urban Wholesale Liquidation does not directly process the payment information handled by a third-party payment provider.
We may retain information about the payment method selected and transaction information necessary to confirm and fulfill an order, maintain business records, provide customer service, and comply with applicable legal or accounting requirements
How We Share Your Information
We do not sell or rent your personal information.
We may share information with third parties when reasonably necessary to operate our business, provide services to you, process orders, or comply with legal obligations. These parties may include:
Shipping and Freight Providers
We may provide information such as your name, shipping address, phone number, order information, and other necessary delivery details to shipping carriers, freight companies, or other delivery providers so that your order can be delivered.
Payment Providers and Financial Institutions
Depending on the payment method selected, information necessary to process or confirm a transaction may be handled by the applicable payment provider, bank, financial institution, or payment network.
Analytics Providers
We may use analytics services, including Google Analytics, to understand website traffic, visitor behavior, and website performance.
Email and Communication Service Providers
We may use third-party email or communication service providers to send customer service messages, order-related communications, and other necessary business communications.
Legal and Business Purposes
We may disclose information when reasonably necessary to comply with applicable law, legal process, governmental requests, protect our rights or property, investigate suspected fraud or misuse, or protect the safety and security of our customers, website, or business.
We only seek to share information that is reasonably necessary for the applicable purpose.
Cookies and Similar Technologies
We use cookies and similar technologies to help operate and improve our website.
Cookies and related technologies may be used to:
- Remember certain website preferences
- Improve website functionality
- Understand how visitors use our website
- Analyze website traffic
- Measure website performance
- Help us improve the customer experience
We may use services such as Google Analytics, Google Tag Manager, and Google Ads conversion tracking.
Depending on how these services are configured, they may collect information such as browser or device information, IP address, pages visited, interactions, and other website usage information.
You can control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
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Google Analytics and Google Services
We may use Google services, including Google Analytics, Google Tag Manager, and Google Ads conversion tracking, to understand website activity, measure performance, and improve our website and marketing measurement.
These services may collect information about website visits and interactions depending on how the applicable services are configured.
Google may process information collected through its services according to its own privacy policies and terms
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information for:
- Processing and fulfilling orders
- Customer service
- Business and accounting records
- Resolving disputes
- Preventing fraud or misuse
- Meeting legal or regulatory requirements
- Protecting our legal rights
When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal or business requirements.
Your Privacy Choices and Data Requests
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Request information about how your personal information is collected or used
- Opt out of promotional communications
- Exercise other privacy rights available under applicable law
You may submit a privacy request by contacting us at  contact@urbanwholesaleliquidation.com or through our Contact Us form.
We may need to verify your identity before completing certain requests in order to protect your information from unauthorized access.
We will respond to valid requests within the timeframe required by applicable law.
California Privacy Rights
If you are a California resident and the California Consumer Privacy Act (CCPA), as amended, applies to our processing of your personal information, you may have additional privacy rights.
Depending on the circumstances, these rights may include the right to:
- Know about the personal information we collect and how it is used
- Access personal information
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to applicable exceptions
- Receive information about categories of personal information collected, used, or disclosed
- Opt out of the sale or sharing of personal information where applicable
- Exercise applicable rights relating to certain automated decision-making technologies
- Not be discriminated against for exercising applicable privacy rights
Urban Wholesale Liquidation does not sell or rent personal information.
We also do not use personal information for personalized or targeted advertising as described in this Privacy Policy.
California privacy requests may be submitted through  contact@urbanwholesaleliquidation.com or our Contact Us form.
If applicable law provides additional rights or requires additional disclosures, we will handle requests according to those requirements.
International Privacy Rights
Urban Wholesale Liquidation is based in the United States and currently ships orders to locations within all 50 U.S. states.
We do not directly ship orders internationally.
Customers outside the United States who wish to arrange international delivery may use their preferred international carrier or freight forwarder with a location within the United States. Urban Wholesale Liquidation may ship the eligible order to that U.S. location. Any subsequent international transportation, customs requirements, duties, taxes, or other international shipping responsibilities are handled by the customer and their selected international carrier or freight forwarder.
If applicable data protection laws, including the General Data Protection Regulation (GDPR), apply to the processing of your personal information, you may have additional rights depending on the circumstances. These may include rights to access, correct, delete, restrict, object to certain processing, or request portability of your personal information.
Where consent is used as the legal basis for processing, you may have the right to withdraw that consent where applicable.
Requests concerning applicable international privacy rights may be submitted through contact@urbanwholesaleliquidation.com or our Contact Us form.
Children's Privacy
Our website is not directed toward children under the age of 18.
We do not knowingly collect personal information from children under 18. If we learn that we have unintentionally collected personal information from a child under 13, we will take reasonable steps to delete the information, subject to applicable legal requirements.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information online is completely secure. Therefore, we cannot guarantee the absolute security of personal information.
Third-Party Websites and Services
Our website may contain links to third-party websites, services, payment providers, carriers, or other external resources.
Third-party websites and services operate under their own privacy policies and terms. Urban Wholesale Liquidation is not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the privacy policies of third parties before providing them with personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website, services, technology, or applicable legal requirements.
When we make changes, we will update the Last updated date at the top of this page.
We encourage you to review this page periodically to stay informed about how we handle personal information.
