Lastly Updated: August 20, 2026

Shipping Policy

Thank you for shopping with Urban Wholesale Liquidation. Please read this Shipping Policy carefully before placing your order.

Processing Time

Orders are typically processed within 1–3 business days after the order has been placed and payment has been confirmed.

Orders placed on weekends or holidays will generally begin processing on the next business day.

Processing times may vary for bulk, truckload, or orders requiring additional freight arrangements.

Shipping Rates & Estimated Delivery

We currently ship to all 50 U.S. states.

Our standard/base shipping rate is $130.

The $130 rate is a standard base rate and does not necessarily represent the final shipping cost for every shipment. Additional shipping charges may apply depending on factors including:

Delivery location
Order size
Shipment weight
Shipment dimensions
Freight requirements
Bulk or truckload shipping arrangements

Any additional applicable shipping charges will be calculated at checkout or confirmed with the customer before dispatch, as applicable.

Shipping Methods

LTL Freight (Less Than Truckload): Generally used for pallet shipments.
Full Truckload (FTL): Used for larger bulk orders when required.

We select the appropriate carrier and shipping method based on the order, destination, shipment size, and freight requirements.

Estimated Delivery

Standard U.S. delivery typically takes 2–5 business days after processing.

Delivery times are estimates and are not guaranteed. Delays may occur because of carrier issues, weather, weekends, holidays, address problems, freight scheduling, or other circumstances outside our control.

Bulk and truckload orders may have different delivery timelines.

Order Tracking

Once your order has shipped, you will receive applicable tracking information from the shipping carrier.

Tracking information can be used to monitor the shipment’s progress. Tracking availability and updates may vary depending on the carrier and shipping method.

Shipping Restrictions

We currently ship to all 50 U.S. states.

We do not currently offer direct international shipping.

Customers outside the United States may arrange their own freight forwarder that services their region. We can ship eligible orders to the freight forwarder’s location within the United States.

Once the shipment is delivered to the freight forwarder, Urban Wholesale Liquidation is not responsible for the international portion of the shipment, including customs clearance, duties, taxes, international transportation, or other requirements associated with delivery outside the United States.

Delivery is made to the customer’s shipping address or the nearest accessible location, depending on the shipment and delivery conditions.

Lost or Delayed Shipments

If your shipment is delayed or has not arrived within the estimated delivery timeframe, please contact us at contact@urbanwholesaleliquidation.com

We will review the shipment information and, where applicable, work with the shipping carrier to help address the issue.

Delivery estimates are not guaranteed, and carrier delays or other circumstances outside our control may affect delivery times.

Damaged or Missing Items

If a pallet or shipment arrives damaged, incomplete, or with missing items:

Take clear photographs immediately showing the condition of the shipment and any visible damage.

Notify Urban Wholesale Liquidation within 48 hours of delivery.

Provide your order information and details about the issue.

Providing clear information and photographs helps us review the situation and determine the appropriate next steps.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address.

If you notice an incorrect address after placing your order, contact us as soon as possible.

If an address correction, reshipping, or additional transportation service is required, an applicable correction or reshipping fee may be charged.